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System Administrator IV


Position Summary: 

Rutgers University-Camden is seeking a System Administrator IV. Reporting to the manager of the Lab and Departmental Services team, this position is responsible for installing and providing technical support for computers and applications using deployment, management, and security tools; installation, administration, and support of printers and print-related services; domain administration of users and groups; and system administration of servers. This position also provides second level IT support to other IT staff, primarily the campus help desk. This position will informally supervise first level IT support and student workers on projects, as needed.
This position requires a highly detailed, technical understanding of computer operating systems and hardware, endpoint management, networks, and system- and network-related programming.

Overview: 

Ranked #46 in U.S. News & World Report’s list of Best Public Colleges and Universities, Rutgers University–Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers–Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University–Camden among its “Best Bang for the Buck” universities and best national research universities. Recently, Rutgers–Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.  

Minimum Education & Experience: 

Bachelor’s Degree in Information Technology, Computer Science, or related field. Five (5) years of relevant experience required. Equivalent education, experience and/or training may be substituted for the degree requirement. 

Required Knowledge, Skills, & Abilities: 

· Managing Windows and MacOS clients
· Managing Windows servers
· Utilizing endpoint management tools
· Creating and remotely deploying images
· Supporting enterprise printing
· Configuring and troubleshooting network related technologies (e.g. DHCPDNS, subnetting, multicasting, ethernet port settings)
· Resolve issues
· Perform troubleshooting on new technologies and unique, complex issues.
· Seek managerial approval before implementing any non-isolated or severely disruptive changes.

Preferred Qualifications: 

· Customer service experience
· Excellent written and verbal communication skills
· Driver’s license
· Experience with the following software (Windows server OS, Windows client OS, MDT, VMware ESXi, VSphere, VCenter, Hyper-V, Active Directory, Azure, Intune, DEP, Workspace ONE, Microsoft Autopilot, KACE, AllSight, AMP, ServiceNow, Papercut, Bomgar, Grouper, Synology NAS, WoL, vPro, Powershell)

Physical Demands & Work Environment: 

This position is required to transport and connect computers, printers, monitors, peripherals, and other IT devices in campus-wide labs, classrooms, and offices. 

Direct link to apply: https://jobs.rutgers.edu/postings/260630 

Additional Info

Job Type : Full-Time

Education Level : Bachelors Degree

Experience Level : Mid to Senior Level

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